OCT. In the OCT for Outlook and later versions, the setting that controls the caching of all shared folders is located under Modify user settings, your version of Microsoft Outlook, Account Settings, Exchange, Cached Exchange Mode, and the setting is named Download shared non-mail folders. Turn on or off Cached Exchange Mode. Click the File tab. Click Account Settings, and then click Account Settings. On the E-mail tab, click the Exchange account, and then click Change. Under Microsoft Exchange server, select or clear the Use Cached Exchange Mode check box. Exit and then restart Microsoft Outlook This was when we were using Outlook with on premise Exchange To fix this, I just turned cached mode off for the affected people.
When you use Microsoft Outlook in cached mode, what I always recommend, and This is the default behaviour since Microsoft Outlook If you use secondary mailboxes in Outlook, you're probably going to want with the Group Policy setting “Disable shared mail folder caching” found in User This worked on Outlook fine I believe, but in it did something slightly strange. For a user running Outlook connected to an Exchange. Solutions: In the Outlook client, right-click over your account name and select Data File Properties. In the General tab, click the Advanced button. In the Microsoft Exchange window, select the Advanced tab. In the Cached Exchange Mode Settings, remove the check mark from Download shared folders. Restart Outlook.
If the shared mailbox is not synchronizing, you might try to disable, restart Outlook , and re-enable again Cached Exchange Mode on the. Since Microsoft Outlook , shared mail folders are automatically cached if you are using Cached Exchange mode which most organizations. I'm using Outlook in Cached Exchange Mode so I can read my emails while off- line. I've also got access to additional mailboxes and shared mail folders but for additional mailboxes was first introduced in Outlook Q: Answer If "Download shared folders (excludes mail folders)" is checked in Outlook, it should be disabled. Delegates should be working with.